Global technology company Zoho has announced a strategic partnership with the Kenya National Chamber of Commerce and Industry (KNCCI) to accelerate digital transformation among small and medium-sized enterprises (SMEs) in Kenya.
The partnership, unveiled during Zoholics Kenya 2026, aims to empower entrepreneurs and growing businesses by improving access to digital tools, strengthening technology skills, and helping SMEs adopt solutions that enhance productivity, efficiency, and competitiveness.
KNCCI Members to Receive Zoho Digital Support
Through the partnership, eligible KNCCI members will receive KES 65,000 in Zoho Wallet Credits to access Zoho’s suite of more than 60 cloud-based business applications. These tools support key business functions including accounting, customer relationship management (CRM), collaboration, productivity, and business operations.
The initiative is designed to reduce barriers to technology adoption and enable SMEs to streamline processes, improve decision-making, and build more resilient businesses in an increasingly digital economy.
Digital Skills Training and Business Enablement
Beyond providing access to software solutions, Zoho will offer KNCCI members dedicated onboarding support, product training, and digital enablement programmes.
The collaboration will include workshops, knowledge-sharing sessions, and engagement activities aimed at helping businesses successfully implement digital solutions and maximise their value.
According to KNCCI, the partnership will help members gain access not only to business technology but also the knowledge and support required to effectively adopt and use digital platforms for long-term growth.
Zoho Expands Presence in Kenya’s Growing Digital Economy
Zoho continues to see strong adoption in Kenya as businesses increasingly embrace unified digital platforms to improve efficiency and competitiveness.
The company highlighted that its growth in Kenya is being driven by demand for scalable business solutions and continued investment in local partnerships and digital enablement initiatives.
Some of the most widely adopted Zoho solutions in Kenya include:
- Zoho One – an operating system for businesses
- Zoho Workplace – enterprise email and collaboration tools
- Zoho CRM Plus – customer experience management platform
- Zoho CRM – customer relationship management solution
- Zoho Books – accounting software
Key sectors contributing to Zoho’s expansion include IT hardware and related services, financial services, manufacturing, insurance, and telecommunications.
Supporting Kenya’s SME Growth Through Technology
Speaking on the partnership, Zoho said the collaboration reflects its commitment to creating local impact by working with trusted institutions to expand access to technology and strengthen digital capabilities among businesses.
The initiative supports Zoho’s broader strategy of helping locally rooted business communities become globally connected through accessible digital solutions.
As Kenyan SMEs continue to navigate changing market conditions, access to affordable technology, digital skills, and business automation tools will play an increasingly important role in driving sustainable growth.
